Privacy Policy
Last updated: November 26, 2025
This Privacy Policy explains how Kortex (“Kortex,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects your information when you access or use our website, mobile application, and related services (collectively, the “Services”). By using the Services, you agree to the practices described in this Privacy Policy.
If you do not agree with this Privacy Policy, you must stop using the Services.
Information We Collect
We collect information in the following ways:
Information You Provide Directly
This may include:
Account information such as your name, email address, and password.
Information you submit, such as portfolios, tickers, watchlists, notes, and preferences.
Payment information and billing details processed through our payment provider (e.g., Stripe).
Messages or inquiries you send to our support team.
Automatically Collected Information
When you use the Services, we automatically collect certain data, such as:
Device information (browser type, operating system, IP address).
Log data (pages viewed, actions taken, timestamps, error logs).
Usage data (features used, frequency, interactions with AI tools).
Cookies, local storage, and similar technologies to remember preferences and maintain session state.
Information from Third-Party Integrations
If you choose to connect your Kortex account to third-party services, such as brokerage aggregators or data providers, we may receive:
Portfolio holdings, positions, and balances
Transactions or historical activity
Account or connection metadata
You control what integrations you enable, and you may disconnect them at any time. We do not access or receive your brokerage login credentials; all integrations are tokenized and handled through secure third parties.
Information from Third-Party Data Providers
Market data, news, fundamentals, and other analytics may be provided by third-party vendors. This data is not “your data,” but we may associate certain data with your usage (e.g., saving a stock to a watchlist).
How We Use Your Information
We use collected information for the following purposes:
To operate, maintain, and provide the Services
To personalize your experience, including recommendations, analytics, and AI-generated insights
To store and display your portfolios, watchlists, and custom data
To improve, test, and troubleshoot the Services
To communicate with you, including sending notices, updates, and support responses
To process payments and manage subscription status
To maintain security, prevent fraud, and detect unauthorized access
To comply with legal obligations and enforce our Terms of Service
We do not sell your personal information.
How We Share Your Information
We may share information in the following situations:
Service Providers
We work with trusted third-party vendors who help us operate the Services, such as:
Payment processors (e.g., Stripe)
Cloud hosting providers
Brokerage aggregation services
Data and analytics providers
Customer support platforms
These providers may only access your data to perform services on our behalf and must protect it under confidentiality agreements.
Legal, Compliance, and Safety
We may disclose information if required by law, subpoena, legal process, or government request, or when necessary to:
Enforce our Terms
Protect the rights, property, or safety of Kortex, our users, or others
Detect or prevent fraud or security breaches
Business Transfers
If Kortex is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of the transaction. You will be notified if this occurs.
With Your Consent
We may share information for any other purpose with your explicit permission.
We do not sell your data to advertisers, brokers, or marketing networks.
Cookies and Tracking Technologies
We use cookies, beacons, and similar technologies to:
Keep you logged in
Store user preferences
Analyze site performance
Understand how users interact with the Services
You may disable cookies in your browser settings, but doing so may limit functionality.
AI Features and Data Usage
Kortex uses AI models to generate insights, summaries, analytics, and other forms of content. When using these features:
We may send certain inputs (such as tickers, text prompts, or watchlist data) to our AI service provider for processing.
We do not allow providers to train their models on your personal data.
AI outputs may not be accurate, complete, or reliable and should not be treated as financial advice.
Your personal identity (name, email, etc.) is never sent to AI providers unless explicitly required and disclosed.
How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information, including:
Encryption at rest and in transit
Access controls and role-based permissions
Secure password and credential handling
Network monitoring and audit logs
Data segmentation and tokenized connections for integrations
No system is 100% secure, but we take active measures to minimize risks.
Data Retention
We retain personal information only as long as necessary to:
Provide the Services
Fulfill legal or regulatory obligations
Resolve disputes
Enforce agreements
Portfolio data, watchlists, and usage logs may be retained in anonymized or aggregated form after account deletion for internal analytics.
Your Choices and Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your account and personal data
Export or download certain information
Withdraw consent or opt out of certain processing
Restrict certain types of data use
You may exercise these rights by contacting us (see “Contact Us” below).
Changes may take time to process, and we may retain certain information where legally required.
Data Deletion and Account Removal
You may request deletion of your account and associated personal data at any time.
Upon deletion:
Your personal profile and credentials will be permanently removed
Portfolio and watchlist data will be deleted or anonymized
Connected third-party integrations will be disconnected
Residual backups may persist temporarily but are removed automatically on a scheduled basis
Certain records may be retained if required by law (e.g., payment history, fraud logs)
Deletion is irreversible. You will lose access to all data and paid Services at the time of deletion.
Third-Party Links
The Services may contain links to third-party websites, tools, or platforms. We are not responsible for the content, policies, or practices of these sites. You access them at your own discretion.
Children’s Privacy
Kortex is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
If we learn that we have inadvertently collected data from a minor, we will delete it promptly.
International Users
Your information may be processed or stored in servers located in various jurisdictions.
By using the Services, you consent to the transfer and processing of your data outside of your home country, subject to applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes are effective immediately upon posting on our Site or within the Services.
Your continued use of the Services after changes are posted constitutes acceptance of the updated Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Email: support@stanalyst.app
We will respond as soon as reasonably possible.